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Why do I feel like I'm babysitting my team? Because you handed it off — and then you watched. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI If you've been asking yourself why do I feel like I'm babysitting my team, you're probably exhausted. Not from doing the work. From watching it. You handed it off. It was theirs to do. And then you watched. How many minutes they spent on that client call. How many rings before they answered the phone. Whe

"I can't find good people. Nobody thinks for themselves anymore." Here's the reframe you're not going to like. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI "I can't find good people. Nobody thinks for themselves anymore." If you've said some version of that out loud recently, here's the reframe you're not going to like: it's not a hiring problem. It's a training problem. And when you're asking why is my team full of order-takers, the hones

It's not the labor market. It's not the generation. It's the environment you've built — and that's actually good news. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI Why can't I find good employees? It's the question I've heard more than any other in the seven-plus years I've been working with small businesses — usually from someone who's struck out on hiring again. Again. The go-to explanation is that people simply don't want to work anymor

Why unclear standards in leadership — not your team — are the real reason performance keeps falling short. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI Many businesses are struggling with performance, and I hear the same thing from leaders over and over. "I have really high expectations." They value having high standards. They believe they communicate those standards. Yet they're constantly frustrated because their team isn't meeting them.

"Those people are toxic." But alliances on a team are seldom the root cause — they're the warning light. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI When I begin working with a business, one situation comes up over and over again. "Alliances are forming." Usually, the next sentence sounds something like: "Those people are toxic." But here's the reality. Alliances on a team are seldom the root cause of toxicity. They're a symptom. And if l

The Pattern Most Leaders Don't Realize They're In By Jessica Klatt · Behavioral Leadership Strategist, Be Industries There are a lot of business owners right now who feel completely maxed out. Not because the business isn't working. Not because they don't have opportunity. But because they're stuck in day-to-day leadership — and can't find the way out. They're the one answering the questions. They're the one putting out the fires. They're the one everyone relies on to keep

It's Not Your Team. It's Not Your Market. Here's What's Actually Happening. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI If your business feels like it's lost momentum, there's a good chance the problem isn't your team, your systems, or your market. It's you. Not in a blaming way — but in a structural one. In many ways, your business is a mirror showing you where control, fear, identity, or old leadership patterns are still shaping how the