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Trust is one of the most misunderstood concepts in leadership — and control is the fastest way to destroy it. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI Trust is one of the most misunderstood concepts in leadership. Many leaders believe trust comes from authority. From policies. From having the final say. From making sure everyone follows the rules. It doesn't. You cannot control people into trusting you. And the sooner leaders understan

"Those people are toxic." But alliances on a team are seldom the root cause — they're the warning light. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI When I begin working with a business, one situation comes up over and over again. "Alliances are forming." Usually, the next sentence sounds something like: "Those people are toxic." But here's the reality. Alliances on a team are seldom the root cause of toxicity. They're a symptom. And if l

Once you understand FOG communication — Fear, Obligation, and Guilt — you start seeing it everywhere. By Jessica Klatt · Behavioral Leadership Strategist, Be Industries — Hudson, WI Fear. Obligation. Guilt. Three words. Three tactics. Three patterns that quietly shape unhealthy workplaces, toxic relationships, burned-out leaders, anxious teams, and emotionally exhausted people who no longer trust themselves. The acronym is F.O.G. — and FOG communication, built on Fear, Obl